What is a question about this article? If the question is unanswerable, say "unanswerable".

When the Xbox 360 was released, Microsoft's online gaming service Xbox Live was shut down for 24 hours and underwent a major upgrade, adding a basic non-subscription service called Xbox Live Silver (later renamed Xbox Live Free) to its already established premium subscription-based service (which was renamed Gold). Xbox Live Free is included with all SKUs of the console. It allows users to create a user profile, join on message boards, and access Microsoft's Xbox Live Arcade and Marketplace and talk to other members. A Live Free account does not generally support multiplayer gaming; however, some games that have rather limited online functions already, (such as Viva Piñata) or games that feature their own subscription service (e.g. EA Sports games) can be played with a Free account. Xbox Live also supports voice the latter a feature possible with the Xbox Live Vision.

How long was voice support down after its launch?
unanswerable