Phase one mode is activated by a corresponding smoke sensor or heat sensor in the building. Once an alarm has been activated, the elevator will automatically go into phase one. The elevator will wait an amount of time, then proceed to go into nudging mode to tell everyone the elevator is leaving the floor. Once the elevator has left the floor, depending on where the alarm was set off, the elevator will go to the fire-recall floor. However, if the alarm was activated on the fire-recall floor, the elevator will have an alternate floor to recall to. When the elevator is recalled, it proceeds to the recall floor and stops with its doors open. The elevator will no longer respond to calls or move in any direction. Located on the fire-recall floor is a fire-service key switch. The fire-service key switch has the ability to turn fire service off, turn fire service on or to bypass fire service. The only way to return the elevator to normal service is to switch it to bypass after the alarms have reset.

What initiates Phase one mode?