The national postal infrastructure was completely destroyed during the civil war. In order to fill the vacuum, Somali Post signed an agreement in 2003 with the United Arab Emirates' Emirates Post to process mail to and from Somalia. Emirates Post's mail transit hub at the Dubai International Airport was then used to forward mail from Somalia to the UAE and various Western destinations, including Italy, the Netherlands, the United Kingdom, Sweden, Switzerland and Canada.

When was the infrastructure of the postal service destroyed?