Please answer a question about the following article about Pope Paul VI:

As war broke out, Maglione, Tardini and Montini were the main figures in the Vatican's State Department, as despatches originated from or addressed to them during the war years.[page needed] Montini was in charge of taking care of the "ordinary affairs" of the Secretariat of State, which took much of the mornings of every working day. In the afternoon he moved to the third floor into the Office of the Private Secretary of the Pontiff. Pius XII did not have a personal secretary. As did several popes before him, he delegated the secretarial functions to the State Secretariat. During the war years, thousands of letters from all parts of the world arrived at the desk of the pope, most of them asking for understanding, prayer and help. Montini was tasked to formulate the replies in the name of Pius XII, expressing his empathy, and understanding and providing help, where possible.

What did Montini take charge of responding to on behalf of Pius XII?
letters