In 1997, a year after the divorce, Diana was killed in a car crash in Paris. The Queen was on holiday with her extended family at Balmoral. Diana's two sons by Charles—Princes William and Harry—wanted to attend church and so the Queen and Prince Philip took them that morning. After that single public appearance, for five days the Queen and the Duke shielded their grandsons from the intense press interest by keeping them at Balmoral where they could grieve in private, but the royal family's seclusion and the failure to fly a flag at half-mast over Buckingham Palace caused public dismay. Pressured by the hostile reaction, the Queen agreed to return to London and do a live television broadcast on 5 September, the day before Diana's funeral. In the broadcast, she expressed admiration for Diana and her feelings "as a grandmother" for the two princes. As a result, much of the public hostility evaporated.
In what city is Balmoral? (If the question is unanswerable, say "unanswerable")
unanswerable